FAQs
1. General Questions
What is the status of my order?
- You can view the status of your order in the tracking email you received when you placed the order.
Can I change my order?
- All paid orders are final and no changes can be done once payment has been made.
2. Payment
What payment methods do you accept?
- We accept all Visa, Mastercard, Discover and Amex cards.
Which currency will I be charged in?
- USD
Do you offer 3 or 4 times payment option?
- No we do not
3. Shipping
Where do you ship?
- Worldwide
How long does it take to ship my order?
- We process all orders within 1–2 business days to ensure fast and reliable delivery.
Do you offer fast shipping?
- We ship with the fastest method possible, it just depends on how many orders we have to process that can determine the time of arrival for your order.
Estimated shipping times:
- USA: 5–8 business days
- Canada: 6–10 business days
- UK & Australia: 7–12 business days
- International Orders: 7–15 business days
Once your order ships, you will receive a tracking number by email so you can follow your package every step of the way.
We work hard to ensure your order arrives quickly and safely. If you have any questions, our support team is always here to help.
How can I track my package?
- On the tracking email you received when you ordered your product or by visiting the tracking page here.
What if I'm not home?
- The courier company will inform you of an estimated day and time of arrival so you can ensure someone or yourself is there to pick it up.
Will I pay taxes for international shipping?
- No
4. Returns
For returns related questions please refer to our refund policy in our footer menu.